Customer website and portal
Customers choose menu items, drink options and order times, then follow their orders.
A2 Cafe
Ordering and operations software for cafés
Custom A2 Cafe development for drink menus, table orders and takeaway, covering order options, barista queues, ingredients and customer follow-up.
A product story, driven by your scroll
Workflow · 01The customer selects a drink and its options.
Workflow · 02The order is recorded with a number or table and a clear payment state.
Workflow · 03The barista and relevant stations prepare their items.
A conceptual product illustration, not customer data or a live application screen.
Who is it designed for?
Cafés and coffee shops handling customized orders, table service or takeaway.
Each product’s modules and integrations are selected around your business and introduced in stages. Scope, roles and acceptance criteria are defined before delivery.
Explore the product in detail
Choose a capability to explore its scope and the work it brings together.
A workspace for each role
Till and service staff
Staff record counter or table orders, item options and payments.
Barista workspace
Baristas see the order queue, drink details and preparation priorities.
Kitchen or bakery station
Food and bakery items reach the relevant station and are coordinated with drinks.
Handover and floor staff
Prepared orders are handed over using a clear order number or table reference.
Management and purchasing
Managers review menus, shifts, stock, sales and purchasing requirements.
Modules and capabilities
Open a section to explore its scope.
Café menu and item options
Drink details are captured clearly when the order is placed.
- Size, milk choice, shots, add-ons and allowed drink options
- Seasonal menus, daily specials and item availability
- Ingredients and allergen information approved by the café
Counter, table and website orders
Ordering channels feed a shared operational queue.
- Till, table QR, takeaway and scheduled collection orders
- Order numbers, table references or permitted collection names
- Order-intake capacity and payment-state checks
Bar queue and preparation
Baristas and food stations see the details relevant to their work.
- Full drink specifications and recorded customer requests
- Optional routing to hot drinks, cold drinks and food stations
- Started, ready, held and handed-over order states
Seating, reservations and events
Seating and reservations are configured for the café’s service model.
- Table plans and the link between orders and seating
- Optional group reservations, event capacity and attendance terms
- Table moves and order changes within authorised limits
Till operations and shift closing
Payments and bill changes remain reviewable.
- Online or in-person payments, split bills and allowed payment methods
- Gift cards, customer credit and discounts with defined rules
- Shift closing, reconciliation and correction or refund records
Ingredients and recipes
Ingredient usage follows the configured drink and food recipes.
- Ingredients, units and consumption quantities for order options
- Goods receipts, stock, expiry dates and branch transfers
- Waste, internal consumption and low-stock alerts
Coffee beans, equipment and retail products
Retail sales sit alongside café service with a clear stock workflow.
- Bean listings, pack sizes, grind options and related products
- Counter or online orders and preparation for collection
- Separate retail stock and sales reporting by product group
Regular customers and marketing
Customer follow-up uses order history and contact preferences.
- Order-source recording and optional loyalty enrolment
- Points or rewards with clear earning, redemption and expiry rules
- Offer pages, event updates and measurement of relevant campaigns
Teams, branches and daily reporting
Reports support the café manager’s daily operating decisions.
- Shift and access controls for till staff, baristas and managers
- Item sales, peak periods and recorded preparation times
- Consumption, waste, stock and consistent branch comparisons
In the daily workflow
- The customer selects a drink and its options.
- The order is recorded with a number or table and a clear payment state.
- The barista and relevant stations prepare their items.
- The complete order is handed over and recorded.
- Sales, ingredient usage and permitted customer follow-up records are saved.
Connect with your tools
- Payment gateways, SMS and compatible printers or tills
- Accounting, online retail and selected delivery services
- Website and campaign analytics with authorised access
What delivery includes
- A café website and menu with sizes, add-ons and allowed options for each drink
- Till, bar and handover interfaces for the selected table-service and takeaway workflows
- Ingredient and recipe records, coffee or equipment sales and daily reports as required
- Queue, intake-capacity and payment rules, customised-order checks and staff training
Delivery experience behind the product
This family defines custom café development scope. Each workflow needs implementation and acceptance before operational use.
This family draws on A2’s development and integration capabilities. Your modules and delivery stages are defined during discovery.
Explore A2 delivery experience ↗Questions before you start
How do customized orders reach the bar?
We define allowed options, add-ons, price changes and order notes for each drink. The barista view should carry the details needed to prepare the order.
Can table service and takeaway work together?
Each order can have a defined service type and handover point. Bar priority, ready notifications and delivery to a table or customer are designed around the café workflow.
Can we add loyalty and retail coffee sales?
Loyalty, regular-customer follow-up and coffee or equipment sales can be included. Points rules, retail inventory and marketing-message preferences are defined separately.
Start with your operation
- Is the main service counter-based, table service or takeaway?
- Which drink options need to be recorded and priced?
- How many preparation stations and branches need coordination?
- Are recipes and current stock recorded, and which tools hold them?
Choose capabilities for our conversation
These choices describe your initial priorities. The final scope is defined together.
Continue exploring
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