Member app or portal
Members can view memberships, session credits, bookings, training plans, café orders and payment history.
A2 Sport
Gym management software and member services
Membership, reception and member follow-up with A2 Sport. Coaching, massage and café tools are scoped and developed as separate project stages.
A product story, driven by your scroll
Workflow · 01An enquiry starts on the website or at reception.
Workflow · 02The selected package is activated with clear membership terms.
Workflow · 03The member books a class, coach or massage appointment and can place café orders.
A conceptual product illustration, not customer data or a live application screen.
Who is it designed for?
Fitness clubs and sports centres managing multiple services, roles or branches.
Each product’s modules and integrations are selected around your business and introduced in stages. Scope, roles and acceptance criteria are defined before delivery.
Explore the product in detail
Choose a capability to explore its scope and the work it brings together.
A workspace for each role
Reception and sales
Reception handles registrations, renewals, payments, bookings and enquiries in one workspace.
Coach app
Coaches manage their schedule, assigned members, training plans and session notes.
Massage therapist app
Therapists see availability, confirmed appointments and the records they are authorised to access.
Club café app
Café staff manage member orders, preparation queues, handover and item availability.
Access and equipment staff
Assigned staff can check access eligibility, locker status and equipment requests.
Management and finance
Managers review branches, services and team activity; finance reviews receipts, outstanding balances and settlements.
Modules and capabilities
Open a section to explore its scope.
Memberships and service packages
Membership types and usage rules follow your club’s commercial model.
- Time-based, session-based, private and group packages with defined entitlements
- Renewal, freezing, transfer and cancellation according to club policy
- Member profiles, required documents and membership change history
Access, attendance and lockers
Access eligibility comes from membership status and branch rules.
- Check-in and check-out with an understandable eligibility decision
- Integration with gates, cards, QR codes or existing devices after compatibility review
- Locker assignment, handover records and equipment status
Class and resource booking
Classes, coaches, rooms and capacity are scheduled together.
- Class calendars, capacity, waitlists and replacement sessions
- Conflict checks across coaches, rooms and member bookings
- Cancellation, lateness and no-show rules with relevant notifications
Coaching and training plans
Coaches follow plans and sessions for the members assigned to them.
- Training plans, exercise instructions and club-owned learning materials
- Session completion, coaching notes and scheduled plan reviews
- Selected progress records with member consent and restricted access
Massage appointments and therapist app
Bookings coordinate therapist availability, treatment rooms and service duration.
- Service lists, appointment duration and available time slots
- Booking, reminders, check-in and service completion
- Authorised notes, consent records and service shares based on agreed terms
Club café ordering and staff app
Member orders can be followed from placement through preparation to handover.
- Daily menus, order options and item availability
- Orders from the member portal or till with a preparation queue
- Separate payment or authorised member-account charging with handover receipts
Retail sales and inventory
Supplement, apparel and café sales connect to stock records and movements.
- Purchasing, goods receipt, branch transfers and stock counts
- Batch and expiry tracking for applicable items
- Low-stock alerts and café consumption or waste records
Payments and service settlement
Receipts and service shares are recorded with a traceable explanation.
- Online and in-person payments, instalments and outstanding balances
- Optional member credit with defined usage and reversal rules
- Coach and therapist shares with approved settlement reports
Member acquisition and renewal
The website, campaigns and sales follow-up connect to each prospect’s record.
- Service pages and enquiry forms for introductory sessions or consultations
- Lead source, follow-up ownership and contact outcomes
- Renewal reminders, relevant offers and reactivation campaigns with messaging preferences
Team shifts and club services
Staff tasks and operational requests have clear owners.
- Role-specific shifts and access for reception, coaches, therapists and café staff
- Maintenance, cleaning and member-service requests with progress tracking
- Approval rules for discounts, membership changes and payment corrections
Management and branch reporting
Reports connect memberships, attendance, sales and service capacity.
- Active members, upcoming renewals and recorded reasons for leaving
- Class, coach and massage-room utilisation alongside café sales
- Branch and service comparisons using consistent metric definitions
In the daily workflow
- An enquiry starts on the website or at reception.
- The selected package is activated with clear membership terms.
- The member books a class, coach or massage appointment and can place café orders.
- Staff record attendance, service delivery and payments.
- Managers review operations while renewals enter the follow-up workflow.
Connect with your tools
- The club’s selected payment gateway and SMS service
- Compatible gates, readers and hardware after technical review
- Accounting, the existing website and analytics tools with usable interfaces
What delivery includes
- A club website and member-enquiry journey when included in the agreed scope
- Member and reception workspaces with agreed roles and workflows
- Design and development of selected coach, therapist or café interfaces, with separate checks and handover for each service
- Agreed reports, reviewed data migration and user training at each delivery stage
Delivery experience behind the product
Selected member, reception and management workflows have delivery evidence. Coaching, massage, café and other services are developed and accepted separately around each club’s requirements.
SamFit
SamFit is a delivery reference for reception, member relationships and selected club workflows. Ancillary services have their own implementation and acceptance scope.
Explore the reference and documentation ↗Questions before you start
Can we start with memberships and reception only?
Yes. We define membership types, session credits, reception roles and member follow-up for the first stage. Selected SamFit workflows provide delivery experience; your club’s records and operating rules still need review. Additional services follow in later stages with an agreed scope and acceptance criteria.
Are the coach, massage and café apps ready to use?
Launching these services requires design and development around your club’s workflows. We define plans and sessions for coaches, calendars and rooms for massage, and orders and handover for the café. Roles, settlement rules and checks are agreed before each service launches.
How does it support multiple branches?
Staff access and branch records are defined explicitly. Management receives the view its permissions allow; shared memberships, service transfers and consolidated reporting are agreed during project design.
Start with your operation
- Are memberships time-based or session-based, and which services do they cover?
- How many branches, coaches, therapists and café stations need to work together?
- Which devices, records and software systems are already in use?
- What are the rules for cancellations, instalments, service shares and record access?
Choose capabilities for our conversation
These choices describe your initial priorities. The final scope is defined together.
Continue exploring
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